CARPET & UPHOLSTERY CLEANING
...Because bad things happen to good carpets!

(208) 345-1704




 
        Frequently Asked Questions

Q. Is your company fully licensed & insured? 
A. Yes, we are in compliance with all regulatory agencies including local, county, state and federal.
Fully Insured, General Liability -- Safeco# 01-CH-267589-10
State Insurance Fund Workmans Compensation# 612550

Q. What happened to "Above & Beyond" Carpet Cleaning? 
A. Power Clean Carpets was so impressed with them we quite simply bought them out. As a previous "Above & Beyond" customer you can rest assured that the only thing different is the name. We want your business and your referrals, and we are ready to prove it to you.

Q. How long will my carpets take to dry? 
A. There are many factors to consider. The amount of soiling in the carpet, the length of pile, the weather, the temperature in the property. Part of a professional carpet cleaners skill is to clean the carpets as thoroughly as possible and leave the carpets as dry as possible. However with the latest equipment and methods we use they should be dry in 3 to 4 hours.

Q. Will my carpet shrink?
A. Some carpets are prone to shrinkage. We can spot this and can take measures for prevention.

Q. I have heard that carpets get dirty quicker once they have been cleaned.
A. Using the correct cleaning system is important. Some systems and incorrect application methods may leave residues which accelerates re-soiling and defeats the whole purpose of cleaning. This is not the case with the systems and products that we of course use.

Q. Will I have to clear all the furniture out of the room?
A. No. Whilst we appreciate the removal of small objects and breakables, we have a system of working with larger pieces. This will cause less inconvenience to yourself.

Q. How long will it take you to clean my carpets?
A. During our initial phone conversation we will ask you a few questions allowing us to give you an approximate time scale. Again with the latest equipment we use, we will complete the work as fast as possible in order that your home or premises will return to normal as soon as possible.

Q.Will hot water extraction (steam cleaning) damage my carpet?
A. No! Hot water extraction is the method preferred by Shaw Industries and many other major carpet manufacturers. It is considered by most to be the best method of removing embedded soil and other contaminants.

Q. I have a new stain on my carpet, "what can I do?"
A. Call us as soon as possible, never try to remove the stain yourself using high street brands as these will damage your carpet. Do not apply hot water & never scrub the stain. We have over 50 different stain removers for professional use only.

Q.How do some carpet cleaning companies take advantage of their customers?
A. This is such a good question we've dedicated a separate webpage for it.

         
Commercial & Residential
Deep Steam Cleaning - Pet Odor Control

1335 N. Andrew Dr ~ Kuna ID   83634

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